Hemp Drop LLC Shipping Policy

Updated August 13th, 2026

1. Order Processing Times
   All wholesale orders are processed within 24–48 hours after payment is received, excluding weekends and federal holidays. Orders placed after 12 PM PT may begin processing the following business day.

2. Shipment Methods​
   ​​​​Hemp Drop ships wholesale orders through USPS, UPS, or a comparable carrier. The carrier may vary depending on the package size, weight, value, and destination. Overnight shipping is available upon request.

3. Shipping Costs
   ​Unless otherwise agreed to in writing, the buyer is responsible for all shipping costs associated with the order. Alternative shipping arrangements or promotional shipping terms must be confirmed by Hemp Drop in writing before shipment.

4. Shipping Estimates
   Delivery times provided by Hemp Drop are estimates and are not guaranteed. Weather, carrier delays, routing issues, and operational backlogs may affect delivery times.

5. Shipping Exclusions
   In accordance with applicable laws, we do not ship to Georgia, Hawaii, Minnesota, Virginia, or any other state where hemp flower is prohibited.

6. Shipping Confirmation & Tracking
   Once your order ships, you will receive a confirmation containing a tracking number. Please allow up to 24-48 hours for tracking information to appear in the carrier’s system.

7. Risk of Loss & Transfer of Liability
   Insured Hemp Drop orders are protected until delivery. All packages require a signature from someone age 21 or older.
   Once a package is marked as delivered, responsibility transfers to the buyer. Hemp Drop is not responsible for packages that are lost or stolen after confirmed delivery.
   Buyers may change or redirect a delivery, but Hemp Drop is not responsible for delays, loss, missed deliveries, or other issues caused by that change. If a package is returned to Hemp Drop, we may allow the buyer to purchase a new shipping label and have the order reshipped. Reshipping decisions are made on a case-by-case basis.
   Hemp Drop provides the shipping insurance. All insurance claims must be submitted directly to Hemp Drop.

8. Damaged Shipments
   If your order arrives damaged, you must notify Hemp Drop within 24 hours of delivery. Clear photos, videos, and any other supporting evidence may be required.
   Hemp Drop will review the issue and handle the insurance claim. A replacement or credit may be offered after the claim is reviewed.

9. Incorrect or Missing Items
   If your order contains an incorrect product or is missing an item, you must notify Hemp Drop within 24 hours of delivery so we can investigate and correct the issue.